“Best Team in the Business”
Business and Securities Attorney, Managing Director, Shareholder, Co-Chair Investment Management & Private Funds Group
Everyone is vulnerable to a crisis; no organization is immune. How you and your management team respond to any highly intense, critical situation is essential. Pre-crisis planning will help to identify and define the steps needed to address and quickly diffuse a serious, unexpected, and often dangerous situation – one that requires immediate action. The organizations that best survive and thrive through a crisis are those that have proactively put in place an agile crisis management strategy that closely aligns with the organization’s overarching vision, mission, and key objectives.
“No one can fathom how damaging a crisis can be until you experience one.”
Crisis Plans are tailored to the unique needs of your company and serve as a comprehensive guide to helping you and your team navigate through a crisis as seamlessly as possible.
To effectively build a plan, we request that you appoint a dedicated person at your company who will serve as our primary point of contact to supply information to us that is critical to the plan. This includes but is not limited to customer, vendor and employee contact information, a company organization chart, any emergency procedures, and protocols already in place, company history, corporate structure, date of incorporation, etc.
Depending on the size of the company and the amount of information necessary to complete, crisis plans are customized to the client’s needs. Clients also have the option of adding a Crisis Drill after delivery of the plan, to test the team’s performance in a mock crisis situation. Drills are traditionally between a half-and full-day and often include a videographer to capture the drill.
This plan serves as your playbook and contains all the essential information you need in one inclusive document. We deliver the document both electronically and in hard copy format in case your internet is down at the time of crisis. Also included with the plan are laminated cards that list your company’s key crisis team members along with their contact information for easy reference.
“Best Team in the Business”
“Worth. Every. Penny.”
“Nancy was called a “beacon of light” from one of my clients after she successfully helped him navigate a very stressful situation in the growth of his second-generation business. Her deep and broad knowledge combined with her skill set in listening actively, and thoughtfully crafting recommendations is a perfect fit for senior-level leaders. I completely trust her and her approach.”
“As someone involved in a ‘me too’ allegation, I asked Tara to help me navigate through the potential landmines ahead. She asked lots of in-depth questions, was incredibly thoughtful and most important, non-judgmental regarding actions I had taken years ago that I deeply regretted. Her quick, thoughtful approach and calming presence meant more to me and my family than I can ever express.”
“Nancy Capistran is the peripheral vision that CEOs, CFOs and COOs need in times of crisis. Nancy’s counsel allows leaders to make smarter decisions with better precision. She has the flexibility to move with the dynamics of an evolving situation and helps guide her clients through crisis. I have had the benefit of experiencing Nancy’s expertise first hand as she supported me through a board-level crisis, therefore I advocate that leaders of organizations should heed her counsel and utilize this tool.”
To help you start your pre-crisis planning journey, we would like to offer you these four (4) critical documents.
Types of Crises (PDF)
Crisis Readiness Survey
Sample Questions to Ask Your Team in Crisis
12 Steps in Crisis Communications
In order to receive these free documents, fill out your contact information below. We’ll send the documents directly to your email!